Privacy Policy

1. Data Controller

Toolcypressway Co., Ltd.
Office 7, 47 Test-ro, Changwon 00000
Email: hello@toolcypressway.click
Phone: +82 55 0000 5253

2. Information We Collect

Contact inquiries: Name, email address, preferred visit date, session type, and message content submitted through our contact form.

Service delivery: Household address, reserve inventory details, photographs of documents (with permission), and family member names relevant to catalog custodianship.

Website usage: Essential cookies for site functionality. Analytics cookies only with your consent (see our Cookie Policy).

3. How We Use Your Information

  • Responding to session inquiries and scheduling visits
  • Creating and delivering household reserve catalogs
  • Sending follow-up communications related to your session
  • Improving our website and services (with consent for analytics)

We do not sell personal data to third parties.

Under applicable South Korean data protection law, we process personal data based on: your consent (contact forms, analytics cookies), contract performance (service delivery), and legitimate interests (responding to inquiries, maintaining business records).

5. Data Retention

Contact inquiry data is retained for two years unless a service relationship is established. Catalog records are retained for seven years after the last session to support annual review requests, then securely destroyed unless you request earlier deletion. Analytics data is retained for fourteen months.

6. Your Rights

You may request access to, correction of, or deletion of your personal data. You may withdraw consent for analytics cookies at any time. To exercise these rights, contact hello@toolcypressway.click. You may also lodge a complaint with the Personal Information Protection Commission of Korea.

7. International Transfers

Our primary data processing occurs in South Korea. If we use service providers outside Korea, we ensure appropriate safeguards are in place consistent with applicable law.

8. Security

We protect personal data through access controls, encrypted storage for digital records, and physical security for printed catalog materials in our office. No transmission method is completely secure; we encourage clients not to send sensitive account numbers via email.

9. Children’s Privacy

Our services are directed at adults managing household reserves. We do not knowingly collect data from individuals under eighteen.

10. Changes

We may update this policy periodically. Material changes will be noted on this page with an updated date.

Last updated: August 2025